Whether receiving our Supported Living or Domiciliary Care Services, Transition and Laterlife Matter has a highly skilled team of dedicated and friendly staff. They are all passionate about the work that they do.
Support workers will support you to meet your goals and enable you to do the things you want to do. One of your support workers will become your key worker.
We are committed to developing, encouraging, and rewarding our employees, with a supportive network and ongoing training. Support workers have easy and direct access to our experienced management team for continual advice and support.
They receive regular supervision and observations, with regular feedback and opportunities to discuss the role. They can talk through any queries or concerns they have or discuss policies and procedures. We also discuss their ongoing training needs.
We understand, to continually provide high-quality care and best practice, our support workers need to feel appreciated, valued, and well trained.
We understand that people learn in different ways and, therefore, our training is delivered using various methods to ensure that we capture ways that suit all learning styles. This includes online, in-house, and externally sourced and selected training from specialist organisations.
All of our training is complemented by assessments of learning, which are marked to assess learning and understanding as well as competency assessments. This ensures employees are applying what they have learnt when they are delivering care and support. Assessments of learning and competency are signed off before individuals work alone.
The training our staff receive ensures they demonstrate the right skills, knowledge, and competencies to provide high quality, compassionate person-centred care to a wide range of people with differing and diverse needs/
A significant part of training with Transition and Laterlife Matter is the Induction programme, which is completed by all new support workers. QCF framework qualifications, with QCF Level 2 Health and Social Care is also a minimum requirement.